Returns or exchanges are accepted within seven days from delivery, 

subject to inspection and approval.

Products must remain unused, sealed, and returned in original luxury packaging with all included accessories.

Return shipping costs are fully covered by the customer 

unless the item is defective or incorrect.

Returned items are collected exclusively through shipping partners 

officially contracted with CURETÉ

Electronic payment refunds are completed within fourteen working days 

via bank transfer of the original amount.

All payment transactions are processed through secure, encrypted gateways to protect your financial information.

Your personal data is used solely for order processing, customer support, and improving our luxury shopping experience.

We implement advanced security measures to safeguard your information against unauthorized access or misuse.

Customer information is never sold or shared, except with trusted service providers essential to order fulfillment.

This Privacy Policy may be updated periodically; changes apply only to future interactions and purchases.

Our customer care team is available to assist with inquiries during 

official working hours.

All messages and requests are addressed within a reasonable 

timeframe to ensure premium service quality.

All orders are subject to availability and confirmation prior to processing and shipment.

We reserve the right to refuse or cancel any order for legitimate reasons without prior notice.

These policies are governed by applicable local laws and regulations of the operating jurisdiction.